What Our Customers Think...

Business owner with vehicle fleet
“We have been with Fairweather for many, many years.  I value the personal professional service we get from them.  They manage all our insurances including Public Liability, Professional Indemnity and motor fleet as well as my own personal requirements.  I have enough to worry about as a busy business owner, and knowing that all our insurances are taken care of is very important.

With a fleet of over 20 vehicles on the road we have the odd claim.  The task of sorting a claim is quickly taken off our hands, allowing us to get on with running the business.

We get personal visits from John, our main contact, when needed.  In addition we get an annual review with John.  He goes through the current state of the business and ensures that all of our insurance needs are covered, without having any unnecessary coverage.

I really can’t fault anything they do, and have come to rely on John and the rest of the excellent team at Fairweather.”

Mark Hallesy, Hallesy Services

Business owner
“I went to Fairweather when I first started my business several years ago.  They made sure I was covered in all the areas a business needs to be, and not paying for unnecessary policies.  As the business has grown, moved to larger premises, employed more staff, bought assets and vehicles, they have always been there to help and advise on what we need to do.

We have had a couple of claims on the vans.  Fairweather took all the problems away and dealt with everything rapidly.

As an overloaded owner of a small business, I find it very important to know that I can rely on Fairweather to make sure the all-important insurances are sorted, at very competitive rates, and that they are there to help whenever needed.”

Brian Abbott, MD/ Owner Abbott Copier Engineering

High Net Worth Individual
Fairweather provide Sir James and his family with a global policy for High Net Worth individuals and estates.  The single policy covers the house, all the contents, five motor vehicles, and travel insurance.

“The single policy gives me the great comfort of knowing that all aspects of risks are covered and there are no gaps.  The monthly direct debit is a great convenience.  The initial personal visit by the insurance company ensured truly comprehensive cover.

Fairweather provide an outstanding and unique service.   Daren and his team really handle every new situation calmly and with great speed and efficiency.  I am delighted with the quality of service.”

Sir James McKinnon

Estate agency
“We have a number of high street offices and a fleet of vehicles.  Fairweather have provided all our insurance for over 10 years now.  The reason I like using them is, I want good service, and we get exceptional personal service from them.  We don’t get access via an anonymous web site or a remote call centre. We get a real named person, who we actually get to meet when they come to assess our insurance needs.

With over 30 vehicles on the road, we get our fair share of claims. I like the way they deal with them quietly and efficiently, allowing us to get on with our main business.

To say again, the service is exceptional, I really recommend them.”

James Gibbs, Gibbs Gillespie – Independent Estate Agency

House owner
“We have had our house and contents insurance with Fairweather for a number of years now.  Every so often I check on-line, but they have always been very competitively priced.

We were recently robbed on holiday in Barcelona (be careful if you go there, lots of tourist crime).  When we came back, Fairweather told us instantly what to do and how to claim.  Our digital camera was replaced within 3 days (a nice new one to replace the old one), and we received a cheque for the full new value of our clothes and possessions within a week of us submitting our final claim.  The experience certainly proved the benefit of having a personal broker who you can talk to, and who will help you through the claim.  I thoroughly recommend them.”